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Customizing Account Notification E-mail Messages

Use the Account E-mail Customization links at the bottom of the SMTP E-mail Settings page to customize the e-mail messages sent to Alio Vendor Portal administrative users and vendors when a user name or password is requested and when an account is created. All account e-mail notification messages are sent from the Reply To Address e-mail address entered on the E-mail Settings page.

Click here for step-by-step instructions to customizing notification e-mail messages.

The default e-mail messages installed with the Alio Vendor Portal are designed to pass through most spam filters, giving you the best chance of your e-mail being delivered to the vendor or Alio Vendor Portal administrator. If you customize your outgoing e-mails, there is a chance that the recipient’s e-mail spam filter will flag the e-mail as spam. Items removed from the e-mail templates may compromise the functionality of the application. For example, removing the link in the Create Account Notification E-mail prevents the user from logging into the Alio Vendor Portal.

Follow these guidelines when customizing the notification e-mails:

Avoid using ALL CAPS or excessive punctuation (!, #, @, etc.), especially in the subject line.
Avoid using words or phrases like "Pay now", "invoice", and "your bill", especially in the subject line.
Avoid using the word "FREE", including the phrase "TOLL FREE" in the body of the e-mail message. Also avoid "adult" or any other spam-like word.
Write short messages not long messages. Most e-mails are short so spam filters can be wary of long messages.

Weidenhammer recommends using the defaults for the best e-mail delivery method. Make minor changes for second best e-mail delivery. Restore your defaults if in doubt.

Links to the other system setting options display in the Navigation bar. Click here to display a table describing each link.

Account E-mail Customization Links

Account E-Mail Notification	Description	Related Topic
Create Administrator Account Notification	Click the Create Administrator Account Notification link to customize the subject and/or body of the e-mail message sent when an administrator of Alio Vendor Portal chooses to grant an employee administrator access to Alio Vendor Portal. The e-mail includes an activate account link.	Customizing an E-mail Message
Create Vendor Account Notification	Click the Create Vendor Account Notification link to customize the subject and/or body of the e-mail message sent when a vendor creates an Alio Vendor Portal account. The e-mail includes an activate account link.
Request Vendor User Name Notification	Click the Request Vendor User Name Notification link to customize the subject and/or body of the e-mail sent when a vendor submits a request for their user name.
Reset Vendor Password Notification	Click the Reset Vendor Password Notification link to customize the subject and/or body of the e-mail message sent when a vendor submits a request to reset their password.
Reset Administrator Password Notification	Click the Reset Administrator Password Notification link to customize the subject and/or body of the e-mail message sent when an Alio Vendor Portal administrator submits a request to reset their password.
Request Administrator User Name Notification	Click the Request Administrator User Name Notification link to customize the subject and/or body of the e-mail message sent when an Alio Vendor Portal administrator submits a request to retrieve their user name.

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Account E-mail Tags

When customizing an account e-mail, you can select the following tags to include in your e-mail message.

Account E-Mail Notification	E-Mail Tags
Create Administrator Account Notification	Activation E-mail, Activation Link, Company Address 1, Company Address 2, Company City, Company Name, Company State, Company Zipcode, Employee First Name, Employee Last Name, Expiration Time, VP Administrator E-mail, VP Administrator Name
Create Vendor Account Notification	Activation Link, Company Address 1, Company Address 2, Company City, Company Name, Company State, Company Zipcode, Expiration Time, Vendor Email, Vendor Name, VP Administrator E-mail, VP Administrator Name
Request Vendor User Name Notification	Company Address 1, Company Address 2, Company City, Company Name, Company State, Company Zipcode, Login Link, Vendor Email, Vendor Name, Vendor User Name, VP Administrator E-mail, VP Administrator Name
Reset Vendor Password Notification	Activation Link, Company Address 1, Company Address 2, Company City, Company Name, Company State, Company Zipcode, Expiration Time, Vendor Email, Vendor Name, VP Administrator E-mail, VP Administrator Name
Reset Administrator Password Notification	Activation Link, Company Address 1, Company Address 2, Company City, Company Name, Company State, Company Zipcode, Expiration Time, Employee E-mail, Employee First Name, Employee Last Name, Expiration Time, VP Administrator E-mail, VP Administrator Name
Request Administrator User Name Notification	Company Address 1, Company Address 2, Company City, Company Name, Company State, Company Zipcode, Employee E-mail, Employee First Name, Employee Last Name, Employee User Name, Login Link, VP Administrator E-mail, VP Administrator Name

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